Premium Terms

Last updated: 4 November 2026.

These Terms govern the SkylineWebcams Premium subscription (“Premium”) between VisioRay S.r.l., via dei Tulipani 9, 88069 Stalettì (CZ), Italy, VAT no. IT03467650796 (“VisioRay”), and the person who purchases or activates it (“Subscriber”). They apply together with the website’s Terms and Conditions; in the event of conflict, these Terms prevail.

The Premium service

For its duration, the Premium subscription includes:

  • viewing the webcams without advertising;
  • the interactive map and webcam search;
  • favourite webcams;
  • taking photos from the live stream and publishing them;
  • the chat reserved for subscribers.

VisioRay may modify, add or replace features for technical, organisational or legal reasons, at no cost to the Subscriber. If a change significantly reduces the service, VisioRay will inform the Subscriber by email, and the Subscriber may terminate the contract within 30 days and receive a refund of the unused portion of the subscription.

Plans, prices and payment

Premium is available for a term of 12 months or 3 months. The price, including taxes, is the one shown on the subscription page at the time of purchase, in euros or US dollars depending on the Subscriber’s country.

Payment is made in advance by credit or debit card or by the express payment methods offered on the page, through Stripe. Payment data is collected directly by Stripe: VisioRay neither sees nor stores the card number.

The subscription does not renew automatically. The Subscriber may renew it at any time by making a new purchase: the new term is added to the period not yet used.

Activation and account

After payment, the Subscriber creates their account by entering an email address and a password; the subscription is active from that moment. The subscription is reserved for adults.

The Subscriber provides true and up-to-date information, keeps their credentials safe, does not disclose them to third parties and is responsible for all use of their account. If the Subscriber suspects unauthorised access, they must change their password immediately. The account is personal and may be used on a maximum of two devices.

The nickname and avatar are visible to other users in the chat and in published photos: they must not be offensive or misleading, or reproduce other people’s names or trademarks.

Photos taken by the Subscriber

The photo is generated by VisioRay’s systems from its footage: all rights in the photo remain with VisioRay and the Subscriber acquires none. The Subscriber may view it, share it using the link and the share buttons, and delete it from the “My photos” section. The number of photos per day is limited.

If the Subscriber publishes it, the photo appears with their nickname and any comment in the webcam’s gallery and on a shareable page. VisioRay may decline to show it in the gallery or remove it, in particular if it shows identifiable people or does not comply with these Terms.

Chat

Each message is visible to subscribers with the nickname and avatar of its author, who is solely responsible for what they write. The chat shows only the most recent messages. By posting a message or a comment on a photo, the Subscriber allows VisioRay to display it for as long as it remains visible.

It is not permitted to post messages or comments that:

  • are unlawful, offensive, defamatory, threatening, obscene, discriminatory or violent;
  • contain other people’s personal data or violate the privacy or rights of others;
  • are advertising or political propaganda, are repetitive or contain external links;
  • are written to disrupt the conversation or to circumvent the chat’s limits.

An automatic filter blocks prohibited words and links and limits messages that are too frequent or repeated; messages are not checked before publication.

Moderation and sanctions

In the event of a breach of these Terms, VisioRay may hide or delete a message, a comment or a photo and suspend access to the chat for 1, 7 or 30 days or permanently, depending on the seriousness and repetition of the breach.

VisioRay notifies the Subscriber concerned of the decision and the reason for it by email. The Subscriber may contest it by replying to that email; the complaint is reviewed by a member of staff.

In the event of serious or repeated breaches, or use of the account by third parties, VisioRay may close the account with immediate effect, without refund of the unused period.

Right of withdrawal

A Subscriber acting as a consumer may withdraw from the contract, without giving any reason, within 14 days of activation of the subscription. The right of withdrawal is exercised using the “Withdrawal” button on the “My Premium” page in the account menu, or through the Contact page with an explicit statement. Receipt of the request is confirmed by email.

Upon withdrawal, the account is deactivated. VisioRay refunds the amount paid within 14 days of receiving the request, using the same payment method used for the purchase.

Availability and liability

VisioRay strives to keep the service available 24 hours a day, except for interruptions for maintenance. The webcams are devices installed outdoors and connected to the internet: they may stop working due to faults, bad weather, maintenance or network problems, and VisioRay may add, move, suspend or remove them. The interruption or removal of individual webcams does not give rise to any right to a refund.

To the extent permitted by law, VisioRay is not liable for damage arising from the use of the service or the inability to use it, except in cases of wilful misconduct or gross negligence, nor for interruptions due to telecommunications networks, power supply, natural events or other causes beyond its control.

Premium Pass

The subscription may also be activated with a Premium Pass code provided by VisioRay, for the term indicated in the code. The code is personal, may be used only once and cannot be exchanged for cash. These Terms apply to a subscription activated with a code, except for the provisions on price, payment and refund.

Communications

VisioRay sends the Subscriber only service communications by email: confirmations, expiry notices, account security, moderation decisions and changes to these Terms.

Changes to these Terms

VisioRay may change these Terms; the version in force is published on this page with the date of the last update. Changes apply to new purchases and renewals; they apply to current subscriptions only if required by law or necessary for the security of the service, with notice by email.

Privacy

The processing of the Subscriber’s personal data is described in the Privacy Policy.

Governing law and jurisdiction

These Terms are governed by Italian law. The courts of Catanzaro (Italy) have exclusive jurisdiction over any dispute, except where the law mandatorily provides for a different court.