FAQ Frequently asked questions

User Account

After creating a new account you should receive an e-mail confirmation from SkylineWebcams. If this doesn't occur, you may have typed in an incorrect e-mail address. If so, simply register again.
If "E-mail already in use" appears while attempting a new registration, our confirmation notice was probably received, but labeled as spam by your server. Check your spam folder.

If you're still having trouble registering, please contact our technical support team.

This option is not available at the moment.

Users will soon be able to change their profile information and add a picture or an avatar.

For immediate assistance on this matter contact our technical support team.

Webcam visualisation

To enable the full screen mode either double click on any spot inside the frame or click the full screen icon conveniently located on the bottom right corner of the feed.

Webcam in full screen

To switch back to normal screen view mode simply press "ESC" or click on the full screen icon once again.

In this case an AdBlock software has been detected by your browser and is preventing you from correctly viewing the feed. The webcam player will try loading the plugins, but won't be able to read the video feed due to the AdBlock filter.
To resolve this issue you will have to necessarily whitelist the following domain: www.skylinewebcams.com

The following image describes a 3 step process the will allow you to quickly add SkylineWebcams to the exceptions.

AdBlock exception

Our website is compatible with most popular mobile devices, if you're experiencing difficulties while viewing the site you may be using a device that is not fully compatible with our HTML5 technology; in this case, you may want to use the mobile version of our site optimized for smartphones and tablets: m.skylinewebcams.com

To quickly access our mobile site, scan the following QR code:

SkylineWebcams Mobile

Our webcams are constantly monitored by a server that detects and resolves any ordinary issues that may arise during normal functioning while automatically informing the hosting facility.

Each webcam requires a power source and an ADSL connection, it may occur that a certain number of webcams will appear to be offline for an undetermined period of time. This is either due to a lack of internet service in specific geographical regions or to generic maintenance work.

There is no need to alert us, the server will automatically notify our technical support team.

Special Features

When a webcam is added to Favourites it is stored in your user account; once logged in you can rapidly access your favourite cams by simply clicking on the "Favourites" tab located below each cam.

Info tags are useful tools for both visitors and tourists that wish to increase their knowledge about the showcased location.

When considering info tags you should know that:

  • They will not instantly appear on the site;
  • They must be consistent with both the information given and the indicated spot;
  • You will not be able to copy and paste text content from a webpage;
  • They cannot include information or details advertising specific businesses, for commercial tags contact SkylineWebcams or one of our partners.

Upload your photos and share them with all of our users! Whether it's a professional photograph taken during your vacation or a quick shot of the location shown, we want to see it!

Before uploading images please consider the following:

  • It is strictly forbidden to share photographs found on the web. You must possess exclusive rights to the uploaded images; the picture must be your own and thus taken by you;
  • Your picture must be coherent with the location displayed, for example if a webcam broadcasts live footage of the Colosseum you shouldn't upload pictures of the Spanish Steps;
  • You cannot share pictures featuring unknown third parties;
  • You must comply to and be respectful of public morals and common decency;
  • The user sending a photo will be solely responsible for its upload.

If you want to delete a photo that you've already posted, please contact our technical support team.

Other frequently asked questions

The owner of the webcam is the only party that can incorporate the webcam feed on his/her website.

If your site counts over 1 million monthly hits or if you manage an official government related website, please contact our team.

No, our platform only features feed captured by our very own webcams.

SkylineWebcams doesn't store images and/or recordings.

Some webcams generate a time-lapse video through frames captured throughout the day (a picture of the view is taken approximately every 2 minutes during a total of 18 consecutive hours). These frames present a lower quality definition than the original ones and are overwritten on a daily basis and then stored.

Our partners scattered across the globe aren't just co-workers, but fundamental resources. They bring their experiences, projects, goals and success stories to the table!

If you are excited about possibly developing the SkylineWebcams project in your region and want to be a part of a winning team, contact us! Give us some insight on who you are, your area of interest and how you envision working with us. We can't wait to hear from you!